MM-2402 · Maintenance · Greater London
Planned maintenance across a fourteen-property portfolio
A reactive-only repair spend restructured into an annual planned programme with defined response times.
- Portfolio
- 14 properties
- Contract
- Annual planned
- Reporting
- Per-visit records
- Contacts
- Reduced to one
The brief
A landlord running fourteen units through three separate contractors, with no maintenance records, repeat call-outs to the same defects and unpredictable monthly costs.
Our approach
We surveyed every property and separated genuinely reactive work from the predictable — gutters, sealant, external decoration cycles, roof inspections — and scheduled the latter annually. Each visit now generates a written record filed against the property, so recurring faults are visible rather than rediscovered.
Outcome
Repeat call-outs to previously recurring defects fell away over the first year, and the client now works to a planned budget with reactive spend reserved for genuine surprises.
Scope of works
- Condition survey of 14 properties
- Annual planned maintenance schedule
- Agreed response times by priority
- Written record for every visit
- Void turnaround works
- Single point of contact
Next
Continue through the work
MC-2401 · Construction · North London
Victorian side return extension and kitchen reconfiguration
Planning something similar?
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